HPLIP

error with hp-setup

Bug #1273043 reported by Jeff Young
6
This bug affects 1 person
Affects Status Importance Assigned to Milestone
HPLIP
Fix Released
Undecided
Unassigned

Bug Description

hplib-3.14.1.run
O/S: ubuntu 12.04
printer HP3520

running hp-setup
select 802.11/wireless
connect usb cable
desired printer displayed in selection box.
click next and receive following error: Unicode Error
Traceback (most recent call last):
  File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
    self.showNetworkPage()
  File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
    self.performScan()
  File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
    self.loadNetworksTable()
  File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
    name = self.networks['ssid-%d' % n]
KeyError: 'ssid-7'

below is the results for hp-doctor:
HP Linux Imaging and Printing System (ver. 3.14.1)
Self Diagnse Utility and Healing Utility ver. 1.0

Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.

Checking for Deprecated items....
No Deprecated items are found

Checking for HPLIP updates....
Latest version of HPLIP is already installed.

Checking for Dependencies....

---------------
| SYSTEM INFO |
---------------

 Kernel: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 GNU/Linux
 Host: ubuntu
 Proc: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 GNU/Linux
 Distribution: ubuntu 12.04
 Bitness: 64 bit

-----------------------
| HPLIP CONFIGURATION |
-----------------------

HPLIP-Version: HPLIP 3.14.1
HPLIP-Home: /usr/share/hplip
HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version

Current contents of '/etc/hp/hplip.conf' file:
# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.1

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.1
html=/usr/share/doc/hplip-3.14.1
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.1
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

Current contents of '/var/lib/hp/hplip.state' file:
Plugins are not installed. Could not access file: No such file or directory

Current contents of '~/.hplip/hplip.conf' file:
[upgrade]
notify_upgrade = true
last_upgraded_time = 1390792945
pending_upgrade_time = 0
latest_available_version = 3.13.11

[installation]
date_time = 01/26/2014 23:11:19
version = 3.14.1

 <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>

--------------------------
| External Dependencies |
--------------------------

 policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
 gs Ghostscript REQUIRED 7.05 9.05 OK -
 network Network-wget OPTIONAL - 1.13.4 OK -
 scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
 avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
 dbus DBus REQUIRED - 1.4.18 OK -
 cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
 xsane SANE-GUI OPTIONAL 0.9 0.998 OK -

-------------------------
| General Dependencies |
-------------------------

 reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
 libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
 pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
 pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
 libjpeg JPEG-Lib REQUIRED - - OK -
 libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
 python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
 python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
 pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
 cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
 sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
 libusb USB-Lib REQUIRED - 1.0 OK -
 sane Scan-Lib REQUIRED - 1.0.22 OK -
 cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
 libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
 python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
 python-notify Desktop-notifications OPTIONAL - - OK -

------------------------------
| Compile Time Dependencies |
------------------------------

 gcc gcc-Compiler REQUIRED - 4.6.3 OK -
 libtool Build-tools REQUIRED - 2.4.2 OK -
 make GNU-Build-tools REQUIRED 3.0 3.81 OK -

----------------------
| Python Extentions |
----------------------

 cupsext CUPS-Extension REQUIRED - 3.14.1 OK -
 pcardext PhotoCard-Extension REQUIRED - 3.14.1 OK -
 hpmudext IO-Extension REQUIRED - 3.14.1 OK -

-----------------------
| Scan Configuration |
-----------------------

 hpaio HPLIP-SANE-Backend REQUIRED - 3.14.1 OK 'hpaio found in /etc/sane.d/dll.conf'
 scanext Scan-SANE-Extension REQUIRED - 3.14.1 OK -

------------------------------
| DISCOVERED SCANNER DEVICES |
------------------------------

device `hpaio:/usb/Deskjet_3520_series?serial=CN2761388M05SY' is a Hewlett-Packard Deskjet_3520_series all-in-one

--------------------------
| DISCOVERED USB DEVICES |
--------------------------

  Device URI Model
  -------------------------------- ----------------------
  hp:/usb/Deskjet_3520_series?seri HP Deskjet 3520 series
  al=CN2761388M05SY

---------------------------------
| INSTALLED CUPS PRINTER QUEUES |
---------------------------------

lpstat
------
Type: Unknown
Device URI: No destinations added.

--------------
| PERMISSION |
--------------

USB None Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- r--'

Checking for Configured Queues....
No Queue added

warning: No Queue(s) configured.

Checking for HP Properitery Plugin's....
HP Properitery Plugin's are not required as no plug-in printer is present.

Diagnose completed...

More information on Troubleshooting,How-To's and Support is available on http://hplipopensource.com/hplip-web/index.html
jeff@ubuntu:~$ error: Unicode Error
error:: command not found
jeff@ubuntu:~$ Traceback (most recent call last):
bash: syntax error near unexpected token `most'
jeff@ubuntu:~$ File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
No command 'File' found, did you mean:
 Command 'vile' from package 'vile' (universe)
 Command 'zile' from package 'zile' (universe)
 Command 'kile' from package 'kile' (universe)
 Command 'file' from package 'file' (main)
File: command not found
jeff@ubuntu:~$ self.showNetworkPage()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.performScan()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.loadNetworksTable()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ name = self.networks['ssid-%d' % n]
No command 'name' found, did you mean:
 Command 'named' from package 'bind9' (main)
 Command 'namei' from package 'util-linux' (main)
 Command 'lame' from package 'lame' (universe)
 Command 'uname' from package 'coreutils' (main)
 Command 'nama' from package 'nama' (universe)
 Command 'mame' from package 'mame' (multiverse)
 Command 'nam' from package 'nam' (universe)
name: command not found
jeff@ubuntu:~$ KeyError: 'ssid-7'
KeyError:: command not found
jeff@ubuntu:~$
jeff@ubuntu:~$ error: Unicode Error
error:: command not found
jeff@ubuntu:~$ Traceback (most recent call last):
bash: syntax error near unexpected token `most'
jeff@ubuntu:~$ File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
No command 'File' found, did you mean:
 Command 'vile' from package 'vile' (universe)
 Command 'zile' from package 'zile' (universe)
 Command 'kile' from package 'kile' (universe)
 Command 'file' from package 'file' (main)
File: command not found
jeff@ubuntu:~$ self.showNetworkPage()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.performScan()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.loadNetworksTable()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ name = self.networks['ssid-%d' % n]
No command 'name' found, did you mean:
 Command 'named' from package 'bind9' (main)
 Command 'namei' from package 'util-linux' (main)
 Command 'lame' from package 'lame' (universe)
 Command 'uname' from package 'coreutils' (main)
 Command 'nama' from package 'nama' (universe)
 Command 'mame' from package 'mame' (multiverse)
 Command 'nam' from package 'nam' (universe)
name: command not found
jeff@ubuntu:~$ KeyError: 'ssid-7'
KeyError:: command not found
jeff@ubuntu:~$
jeff@ubuntu:~$ error: Unicode Error
error:: command not found
jeff@ubuntu:~$ Traceback (most recent call last):
bash: syntax error near unexpected token `most'
jeff@ubuntu:~$ File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
No command 'File' found, did you mean:
 Command 'vile' from package 'vile' (universe)
 Command 'zile' from package 'zile' (universe)
 Command 'kile' from package 'kile' (universe)
 Command 'file' from package 'file' (main)
File: command not found
jeff@ubuntu:~$ self.showNetworkPage()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.performScan()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.loadNetworksTable()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ name = self.networks['ssid-%d' % n]
No command 'name' found, did you mean:
 Command 'named' from package 'bind9' (main)
 Command 'namei' from package 'util-linux' (main)
 Command 'lame' from package 'lame' (universe)
 Command 'uname' from package 'coreutils' (main)
 Command 'nama' from package 'nama' (universe)
 Command 'mame' from package 'mame' (multiverse)
 Command 'nam' from package 'nam' (universe)
name: command not found
jeff@ubuntu:~$ KeyError: 'ssid-7'
KeyError:: command not found
jeff@ubuntu:~$
jeff@ubuntu:~$ error: Unicode Error
error:: command not found
jeff@ubuntu:~$ Traceback (most recent call last):
bash: syntax error near unexpected token `most'
jeff@ubuntu:~$ File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
No command 'File' found, did you mean:
 Command 'vile' from package 'vile' (universe)
 Command 'zile' from package 'zile' (universe)
 Command 'kile' from package 'kile' (universe)
 Command 'file' from package 'file' (main)
File: command not found
jeff@ubuntu:~$ self.showNetworkPage()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.performScan()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.loadNetworksTable()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ name = self.networks['ssid-%d' % n]
No command 'name' found, did you mean:
 Command 'named' from package 'bind9' (main)
 Command 'namei' from package 'util-linux' (main)
 Command 'lame' from package 'lame' (universe)
 Command 'uname' from package 'coreutils' (main)
 Command 'nama' from package 'nama' (universe)
 Command 'mame' from package 'mame' (multiverse)
 Command 'nam' from package 'nam' (universe)
name: command not found
jeff@ubuntu:~$ KeyError: 'ssid-7'
KeyError:: command not found
jeff@ubuntu:~$
jeff@ubuntu:~$ error: Unicode Error
error:: command not found
jeff@ubuntu:~$ Traceback (most recent call last):
bash: syntax error near unexpected token `most'
jeff@ubuntu:~$ File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
No command 'File' found, did you mean:
 Command 'vile' from package 'vile' (universe)
 Command 'zile' from package 'zile' (universe)
 Command 'kile' from package 'kile' (universe)
 Command 'file' from package 'file' (main)
File: command not found
jeff@ubuntu:~$ self.showNetworkPage()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.performScan()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ self.loadNetworksTable()
> File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
bash: syntax error near unexpected token `File'
jeff@ubuntu:~$ name = self.networks['ssid-%d' % n]
No command 'name' found, did you mean:
 Command 'named' from package 'bind9' (main)
 Command 'namei' from package 'util-linux' (main)
 Command 'lame' from package 'lame' (universe)
 Command 'uname' from package 'coreutils' (main)
 Command 'nama' from package 'nama' (universe)
 Command 'mame' from package 'mame' (multiverse)
 Command 'nam' from package 'nam' (universe)
name: command not found
jeff@ubuntu:~$ KeyError: 'ssid-7'
KeyError:: command not found

Below are the resutls of the hp-check:
hp-check[3231]: info: :
hp-check[3231]: info: :HP Linux Imaging and Printing System (ver. 3.14.1)
hp-check[3231]: info: :Dependency/Version Check Utility ver. 15.1
hp-check[3231]: info: :
hp-check[3231]: info: :Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
hp-check[3231]: info: :This software comes with ABSOLUTELY NO WARRANTY.
hp-check[3231]: info: :This is free software, and you are welcome to distribute it
hp-check[3231]: info: :under certain conditions. See COPYING file for more details.
hp-check[3231]: info: :
hp-check[3231]: info: :Note: hp-check can be run in three modes:
hp-check[3231]: info: :1. Compile-time check mode (-c or --compile): Use this mode before compiling the
hp-check[3231]: info: :HPLIP supplied tarball (.tar.gz or .run) to determine if the proper dependencies
hp-check[3231]: info: :are installed to successfully compile HPLIP.
hp-check[3231]: info: :2. Run-time check mode (-r or --run): Use this mode to determine if a distro
hp-check[3231]: info: :supplied package (.deb, .rpm, etc) or an already built HPLIP supplied tarball
hp-check[3231]: info: :has the proper dependencies installed to successfully run.
hp-check[3231]: info: :3. Both compile- and run-time check mode (-b or --both) (Default): This mode
hp-check[3231]: info: :will check both of the above cases (both compile- and run-time dependencies).
hp-check[3231]: info: :
hp-check[3231]: info: :Check types:
hp-check[3231]: info: :a. EXTERNALDEP - External Dependencies
hp-check[3231]: info: :b. GENERALDEP - General Dependencies (required both at compile and run time)
hp-check[3231]: info: :c. COMPILEDEP - Compile time Dependencies
hp-check[3231]: info: :d. [All are run-time checks]
hp-check[3231]: info: :PYEXT SCANCONF QUEUES PERMISSION
hp-check[3231]: info: :
hp-check[3231]: info: :Status Types:
hp-check[3231]: info: : OK
hp-check[3231]: info: : MISSING - Missing Dependency or Permission or Plug-in
hp-check[3231]: info: : INCOMPAT - Incompatible dependency-version or Plugin-version
hp-check[3231]: info: :
hp-check[3231]: info: :
hp-check[3231]: info: :---------------
hp-check[3231]: info: :| SYSTEM INFO |
hp-check[3231]: info: :---------------
hp-check[3231]: info: :
hp-check[3231]: info: : Kernel: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 GNU/Linux
 Host: ubuntu
 Proc: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 GNU/Linux
 Distribution: ubuntu 12.04
hp-check[3231]: info: : Bitness: 64 bit

hp-check[3231]: info: :
hp-check[3231]: info: :-----------------------
hp-check[3231]: info: :| HPLIP CONFIGURATION |
hp-check[3231]: info: :-----------------------
hp-check[3231]: info: :
hp-check[3231]: info: :HPLIP-Version: HPLIP 3.14.1
hp-check[3231]: info: :HPLIP-Home: /usr/share/hplip
hp-check[3231]: info: :HPLIP-Installation: Auto installation is supported for ubuntu distro 12.04 version
hp-check[3231]: info: :
hp-check[3231]: info: :Current contents of '/etc/hp/hplip.conf' file:
hp-check[3231]: info: :# hplip.conf. Generated from hplip.conf.in by configure.

[hplip]
version=3.14.1

[dirs]
home=/usr/share/hplip
run=/var/run
ppd=/usr/share/ppd/HP
ppdbase=/usr/share/ppd
doc=/usr/share/doc/hplip-3.14.1
html=/usr/share/doc/hplip-3.14.1
icon=/usr/share/applications
cupsbackend=/usr/lib/cups/backend
cupsfilter=/usr/lib/cups/filter
drv=/usr/share/cups/drv/hp
bin=/usr/bin

# Following values are determined at configure time and cannot be changed.
[configure]
network-build=yes
libusb01-build=no
pp-build=no
gui-build=yes
scanner-build=yes
fax-build=yes
dbus-build=yes
cups11-build=no
doc-build=yes
shadow-build=no
hpijs-install=no
foomatic-drv-install=no
foomatic-ppd-install=no
foomatic-rip-hplip-install=no
hpcups-install=yes
cups-drv-install=yes
cups-ppd-install=no
internal-tag=3.14.1
restricted-build=no
ui-toolkit=qt4
qt3=no
qt4=yes
policy-kit=no
lite-build=no
udev-acl-rules=yes
udev_sysfs_rules=no
hpcups-only-build=no
hpijs-only-build=no

hp-check[3231]: info: :
hp-check[3231]: info: :Current contents of '/var/lib/hp/hplip.state' file:
hp-check[3231]: info: :Plugins are not installed. Could not access file: No such file or directory
hp-check[3231]: info: :
hp-check[3231]: info: :Current contents of '~/.hplip/hplip.conf' file:
hp-check[3231]: info: :[upgrade]
notify_upgrade = true
last_upgraded_time = 1390792945
pending_upgrade_time = 0
latest_available_version = 3.13.11

[installation]
date_time = 01/26/2014 23:01:57
version = 3.14.1

hp-check[3231]: info: : <Package-name> <Package-Desc> <Required/Optional> <Min-Version> <Installed-Version> <Status> <Comment>
hp-check[3231]: info: :
hp-check[3231]: info: :--------------------------
hp-check[3231]: info: :| External Dependencies |
hp-check[3231]: info: :--------------------------
hp-check[3231]: info: :
hp-check[3231]: info: : policykit Admin-Policy-framework OPTIONAL - 0.104 OK -
hp-check[3231]: info: : gs Ghostscript REQUIRED 7.05 9.05 OK -
hp-check[3231]: info: : network Network-wget OPTIONAL - 1.13.4 OK -
hp-check[3231]: info: : scanimage Shell-Scanning OPTIONAL 1.0 1.0.22 OK -
hp-check[3231]: info: : avahi-utils avahi-utils OPTIONAL - 0.6.30 OK -
hp-check[3231]: info: : dbus DBus REQUIRED - 1.4.18 OK -
hp-check[3231]: info: : cups CUPS REQUIRED 1.1 1.5.3 OK 'CUPS Scheduler is running'
hp-check[3231]: info: : xsane SANE-GUI OPTIONAL 0.9 0.998 OK -
hp-check[3231]: info: :
hp-check[3231]: info: :-------------------------
hp-check[3231]: info: :| General Dependencies |
hp-check[3231]: info: :-------------------------
hp-check[3231]: info: :
hp-check[3231]: info: : reportlab Python-PDF-Lib OPTIONAL 2.0 2.5 OK -
hp-check[3231]: info: : libcrypto OpenSSL-Crypto-Lib REQUIRED - 1.0.1 OK -
hp-check[3231]: info: : pil Python-Image-Lib OPTIONAL - 1.1.7 OK -
hp-check[3231]: info: : pyqt4-dbus PyQt4-DBUS REQUIRED 4.0 4.9.1 OK -
hp-check[3231]: info: : libjpeg JPEG-Lib REQUIRED - - OK -
hp-check[3231]: info: : libpthread POSIX-Threads-Lib REQUIRED - 2.15 OK -
hp-check[3231]: info: : python-dbus Python-DBUS REQUIRED 0.80.0 1.0.0 OK -
hp-check[3231]: info: : python-devel Python-SDK REQUIRED 2.2 2.7.3 OK -
hp-check[3231]: info: : pyqt4 Python-Qt4 REQUIRED 4.0 4.9.1 OK -
hp-check[3231]: info: : cups-devel CUPS-SDK REQUIRED - 1.5.3 OK -
hp-check[3231]: info: : sane-devel SANE-SDK REQUIRED - 1.0.22 OK -
hp-check[3231]: info: : libusb USB-Lib REQUIRED - 1.0 OK -
hp-check[3231]: info: : sane Scan-Lib REQUIRED - 1.0.22 OK -
hp-check[3231]: info: : cups-image CUPS-Image-Lib REQUIRED - 1.5.3 OK -
hp-check[3231]: info: : libnetsnmp-devel SNMP-Networking-SDK REQUIRED 5.0.9 5.4.3 OK -
hp-check[3231]: info: : python-xml Python-XML-Lib REQUIRED - 2.0.1 OK -
hp-check[3231]: info: : python-notify Desktop-notifications OPTIONAL - - OK -
hp-check[3231]: info: :
hp-check[3231]: info: :------------------------------
hp-check[3231]: info: :| Compile Time Dependencies |
hp-check[3231]: info: :------------------------------
hp-check[3231]: info: :
hp-check[3231]: info: : gcc gcc-Compiler REQUIRED - 4.6.3 OK -
hp-check[3231]: info: : libtool Build-tools REQUIRED - 2.4.2 OK -
hp-check[3231]: info: : make GNU-Build-tools REQUIRED 3.0 3.81 OK -
hp-check[3231]: info: :
hp-check[3231]: info: :----------------------
hp-check[3231]: info: :| Python Extentions |
hp-check[3231]: info: :----------------------
hp-check[3231]: info: :
hp-check[3231]: info: : cupsext CUPS-Extension REQUIRED - 3.14.1 OK -
hp-check[3231]: info: : pcardext PhotoCard-Extension REQUIRED - 3.14.1 OK -
hp-check[3231]: info: : hpmudext IO-Extension REQUIRED - 3.14.1 OK -
hp-check[3231]: info: :
hp-check[3231]: info: :-----------------------
hp-check[3231]: info: :| Scan Configuration |
hp-check[3231]: info: :-----------------------
hp-check[3231]: info: :
hp-check[3231]: info: : hpaio HPLIP-SANE-Backend REQUIRED - 3.14.1 OK 'hpaio found in /etc/sane.d/dll.conf'
hp-check[3231]: info: : scanext Scan-SANE-Extension REQUIRED - 3.14.1 OK -
hp-check[3231]: info: :
hp-check[3231]: info: :------------------------------
hp-check[3231]: info: :| DISCOVERED SCANNER DEVICES |
hp-check[3231]: info: :------------------------------
hp-check[3231]: info: :
hp-check[3231]: info: :device `hpaio:/usb/Deskjet_3520_series?serial=CN2761388M05SY' is a Hewlett-Packard Deskjet_3520_series all-in-one

hp-check[3231]: info: :
hp-check[3231]: info: :--------------------------
hp-check[3231]: info: :| DISCOVERED USB DEVICES |
hp-check[3231]: info: :--------------------------
hp-check[3231]: info: :
hp-check[3231]: info: : Device URI Model
hp-check[3231]: info: : -------------------------------- ----------------------
hp-check[3231]: info: : hp:/usb/Deskjet_3520_series?seri HP Deskjet 3520 series
  al=CN2761388M05SY
hp-check[3231]: info: :
hp-check[3231]: info: :---------------------------------
hp-check[3231]: info: :| INSTALLED CUPS PRINTER QUEUES |
hp-check[3231]: info: :---------------------------------
hp-check[3231]: info: :
hp-check[3231]: info: :
hp-check[3231]: info: :lpstat
hp-check[3231]: info: :------
hp-check[3231]: info: :Type: Unknown
hp-check[3231]: info: :Device URI: No destinations added.
hp-check[3231]: info: :
hp-check[3231]: info: :
hp-check[3231]: info: :--------------
hp-check[3231]: info: :| PERMISSION |
hp-check[3231]: info: :--------------
hp-check[3231]: info: :
hp-check[3231]: info: :USB None Required - - OK Node:'/dev/bus/usb/001/003' Perm:' root lp rw- rw- rw- rw- r--'
hp-check[3231]: info: :No errors or warnings.
hp-check[3231]: info: :
hp-check[3231]: info: :Done.

Revision history for this message
Jiri Popelka (jpopelka) wrote :

I've seen the same backtrace in https://bugzilla.redhat.com/show_bug.cgi?id=915067

Revision history for this message
Jeff Young (cooljeff913) wrote : Re: [Bug 1273043] Re: error with hp-setup
Download full text (29.7 KiB)

I read the information in the links provided, but not being familiar with the unix world, was not able to determine if any fix had been posted.

The issues all appeared to be related to earlier versions of hplip.

"Contrariwise, if it was so, it might be; and if it were so, it would
be; but as it isn't, it ain't. That's logic."--Tweedledee

On Monday, January 27, 2014 11:41 AM, Jiri Popelka <email address hidden> wrote:

I've seen the same backtrace in
https://bugzilla.redhat.com/show_bug.cgi?id=915067

** Bug watch added: Red Hat Bugzilla #915067
  https://bugzilla.redhat.com/show_bug.cgi?id=915067

--
You received this bug notification because you are subscribed to the bug
report.
https://bugs.launchpad.net/bugs/1273043

Title:
  error with hp-setup

Status in HP Linux Imaging and Printing:
  New

Bug description:
  hplib-3.14.1.run
  O/S: ubuntu 12.04
  printer HP3520

  running hp-setup
  select 802.11/wireless
  connect usb cable
  desired printer displayed in selection box.
  click next and receive following error: Unicode Error
  Traceback (most recent call last):
    File "/usr/share/hplip/ui4/wifisetupdialog.py", line 716, in NextButton_clicked
      self.showNetworkPage()
    File "/usr/share/hplip/ui4/wifisetupdialog.py", line 298, in showNetworkPage
      self.performScan()
    File "/usr/share/hplip/ui4/wifisetupdialog.py", line 336, in performScan
      self.loadNetworksTable()
    File "/usr/share/hplip/ui4/wifisetupdialog.py", line 402, in loadNetworksTable
      name = self.networks['ssid-%d' % n]
  KeyError: 'ssid-7'

  below is the results for hp-doctor:
  HP Linux Imaging and Printing System (ver. 3.14.1)
  Self Diagnse Utility and Healing Utility ver. 1.0

  Copyright (c) 2001-13 Hewlett-Packard Development Company, LP
  This software comes with ABSOLUTELY NO WARRANTY.
  This is free software, and you are welcome to distribute it
  under certain conditions. See COPYING file for more details.

  Checking for Deprecated items....
  No Deprecated items are found

  Checking for HPLIP updates....
  Latest version of HPLIP is already installed.

  Checking for Dependencies....

  ---------------
  | SYSTEM INFO |
  ---------------

   Kernel: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 GNU/Linux
   Host: ubuntu
   Proc: 3.8.0-35-generic #50~precise1-Ubuntu SMP Wed Dec 4 17:25:51 UTC 2013 GNU/Linux
   Distribution: ubuntu 12.04
   Bitness: 64 bit

  -----------------------
  | HPLIP CONFIGURATION |
  -----------------------

  HPLIP-Version: HPLIP 3.14.1
  HPLIP-Home: /usr/share/hplip
  HPLIP-Installation: Auto installation is supported for ubuntu distro  12.04 version

  Current contents of '/etc/hp/hplip.conf' file:
  # hplip.conf.  Generated from hplip.conf.in by configure.

  [hplip]
  version=3.14.1

  [dirs]
  home=/usr/share/hplip
  run=/var/run
  ppd=/usr/share/ppd/HP
  ppdbase=/usr/share/ppd
  doc=/usr/share/doc/hplip-3.14.1
  html=/usr/share/doc/hplip-3.14.1
  icon=/usr/share/applications
  cupsbackend=/usr/lib/cups/backend
  cupsfilter=/usr/lib/cups/filter
  drv=/usr/share/cups/drv/hp
  bin=/usr/bin

  # Following values are determined at configure time and cannot be change...

Revision history for this message
Gaurav Sood (gaurav-sood) wrote :

hi jeff

can you tell me the error always occurs at ssid-7 or at random ssid numbers.

Revision history for this message
Amarnath Chitumalla (amarnath-chitumalla) wrote :

This fix is released in HPLIP-3.14.3

Changed in hplip:
status: New → Fix Released
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