Ubuntu
empathy package

crashes when adding an account

Bug #126181 reported by David Prieto
12
Affects Status Importance Assigned to Milestone
empathy (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

Binary package hint: empathy

Hi,

I'm using Gutsy, and Empathy crashes when I try to add a MSN account.

When I launch it from the console:

david@david-laptop:~$ empathy
** (empathy:29100): DEBUG: mission_control_get_presence_actual: MC not running.
** (empathy:29100): DEBUG: mission_control_get_presence_message_actual: MC not running.
** (empathy:29100): DEBUG: check_for_accounts: No enabled accounts
** (empathy:29100): DEBUG: check_for_accounts: No enabled accounts
** (empathy:29100): DEBUG: check_for_accounts: No enabled accounts
Fallo de segmentación (core dumped)

Revision history for this message
Francesco Battaglini (francesco-battaglini) wrote :

I've got the same problem and the masseges from the console are the same.

Revision history for this message
David Prieto (frandavid100-gmail) wrote :

Installing gnome-telepathy seemed to solve the problem here, can you check if it works for you too?

Revision history for this message
Francesco Battaglini (francesco-battaglini) wrote :

Yes, it seems to work with telepathy-gnome. Thanks for your help!

Revision history for this message
Christophe Charlot (c-charlot) wrote :

Yes, It also corrected the problem on my computer after adding telepathy-gonme package..

Maybe this should be added as a dependency ?

Revision history for this message
Francesco Battaglini (francesco-battaglini) wrote :

I think it's a good idea. At least, the maintainers can put the package in "Reccomends".

Revision history for this message
Id2ndR (id2ndr) wrote :

After installing telepathy-gnome on final release, I can't add a working Salut account. Can you try it (see bug #156444). You need to backup you existing configuration files, otherwise you may not be able to add you account anymore (like me).

Revision history for this message
Guillaume Desmottes (cassidy) wrote :

Could you try with latest version of empathy (0.21.5.2) please?

Changed in empathy:
status: New → Incomplete
Revision history for this message
wolfger (wolfger) wrote :

Over 3 months with no response. We are closing this bug report because it lacks the information we need to investigate the problem, as described in the previous comments. Please reopen it if you can give us the missing information, and don't hesitate to submit bug reports in the future. To reopen the bug report you can click on the current status, under the Status column, and change the Status back to "New". Thanks again!

Changed in empathy:
status: Incomplete → Invalid
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