[ASUSTeK COMPUTER INC. X201EP] suspend/resume failure

Bug #1206625 reported by Michael Nelson
8
This bug affects 1 person
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Invalid
Undecided
Unassigned

Bug Description

This might be considered a dupe of bug 1157435. I upgrade to saucy for other reasons, but saw a chance to check if suspend was working with v3.10 kernal.

The machine suspended, but when I tried to resume, the fan span but the screen never changed from a blank one :)

[1] https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1157435/comments/19

ProblemType: KernelOops
DistroRelease: Ubuntu 13.10
Package: linux-image-3.10.0-6-generic 3.10.0-6.17
ProcVersionSignature: Ubuntu 3.10.0-6.17-generic 3.10.3
Uname: Linux 3.10.0-6-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.11-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: michael 1728 F.... pulseaudio
Date: Tue Jul 30 19:59:06 2013
ExecutablePath: /usr/share/apport/apportcheckresume
Failure: suspend/resume
HibernationDevice: RESUME=UUID=1efd421f-ac68-455b-b4d4-8912fa02494d
InterpreterPath: /usr/bin/python3.3
MachineType: ASUSTeK COMPUTER INC. X201EP
MarkForUpload: True
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcEnviron:
 TERM=linux
 PATH=(custom, no user)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.10.0-6-generic.efi.signed root=UUID=05643352-201b-43e8-976a-c1d40d591e80 ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: Daemon not responding.
RelatedPackageVersions:
 linux-restricted-modules-3.10.0-6-generic N/A
 linux-backports-modules-3.10.0-6-generic N/A
 linux-firmware 1.112
SourcePackage: linux
Title: [ASUSTeK COMPUTER INC. X201EP] suspend/resume failure
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 11/30/2012
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: X201EP.205
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: X201EP
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrX201EP.205:bd11/30/2012:svnASUSTeKCOMPUTERINC.:pnX201EP:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnX201EP:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: X201EP
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.

Revision history for this message
Michael Nelson (michael.nelson) wrote :
Revision history for this message
Brad Figg (brad-figg) wrote : Status changed to Confirmed

This change was made by a bot.

Changed in linux (Ubuntu):
status: New → Confirmed
Revision history for this message
penalvch (penalvch) wrote :

Michael Nelson, as per http://support.asus.com/download.aspx?SLanguage=en&m=X201E&os=8 an update is available for your BIOS (209). If you update to this, does it change anything?

If not, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

Thank you for your understanding.

tags: added: bios-outdated-209
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
tags: added: needs-upstream-testing regression-potential
Revision history for this message
Michael Nelson (michael.nelson) wrote :

Thanks Christopher. I updated to the latest bios, and tried again - resumed perfectly.

Changed in linux (Ubuntu):
status: Incomplete → Invalid
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