Poor feedback after project enters translation import queue

Bug #119602 reported by Thomas Leonard
10
Affects Status Importance Assigned to Milestone
Launchpad itself
Invalid
High
Unassigned

Bug Description

After uploading a .pot file for a new project it enters the review queue. However, there are no (easy to see) instructions about what to do next.

I uploaded the .pot file 2007-05-26 (two weeks ago), but the project page still says:

"At this stage there are no translation templates in place for Zero Install Feed Translations Series: trunk. You should make sure that you upload a PO Template (.pot) rather than a translation file (.po). We will review the template and if approved, you can upload additional translations."

Not to be confused with bug 190250, which is about providing a better explanation *before* the upload.

Revision history for this message
Johann C. Rocholl (johann-rocholl) wrote :

I have my .pot file sitting in the import queue too, and I'm afraid there's not much we can do but wait and file bug reports.

Or is it possible to become a volunteer to review translation templates for import?

Revision history for this message
Thomas Leonard (talex5) wrote :

Hello? It's now been more than 7 weeks since the pot file was uploaded, and the web site still says I need to upload a pot file. Some kind of estimate for how long this is likely to take would be very helpful.

Thanks,

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Thanks for reporting this problem, Thomas, and sorry for the lack of feedback. The project Translations page should indeed be smarter about telling you where in the review queue the project's upload is. I'll mark this as High importance because it's a bad initial impression to give to project maintainers.

Changed in rosetta:
importance: Undecided → High
status: New → Confirmed
Revision history for this message
Carlos Perelló Marín (carlos) wrote :

Johann, Thomas, sorry, I missed your upload with some files I need to reject.

I try to review the queue every two days (except for this week that I'm off), so usually, it shouldn't take so long.

They are approved now. For other requests, I will go thru all pending entries next week, when I'm back at work.

Cheers.

Changed in rosetta:
assignee: nobody → carlos
status: Confirmed → Fix Released
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Reopened since the project Translations page hasn't been fixed.

Changed in rosetta:
status: Fix Released → Confirmed
Revision history for this message
Данило Шеган (danilo) wrote :

Matthew, do you think solving bug 40550 would be sufficient for solving this (afaik, Carlos' solution to the problem is to add separate import queues for each project, and link to them from the project's translations pages)?

Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Possibly, if the project-specific queue actually shows progress (e.g. today it says "you're #63" and tomorrow it says "you're #58").

Revision history for this message
Thomas Leonard (talex5) wrote :

Thanks Carlos - I see some people have started translating it already!

Revision history for this message
Pádraig Brady (p-draigbrady) wrote :

I'm a bit confused about imports also.
My package is already imported into rosetta, and I would like to sync in my upstream translations.
I uploaded a tar.gz containing upstream .pot and .po files, but these are now sitting in the import queue?

According to the following, "After this initial setup, the product owner will be able to upload new translation
templates and new translation files whenever he needs to, without requiring any Launchpad administrator intervention."
https://help.launchpad.net/TranslationsImportPolicy?action=show&redirect=RosettaNewImportPolicy

Changed in rosetta:
assignee: carlos → nobody
description: updated
Revision history for this message
Jeroen T. Vermeulen (jtv) wrote :

There seem to be several main scenarios where people run into the lack of feedback:

 * They did not enable translations in their project settings, but missed the messages warning them of this. The fix for bug 253189 addresses this.

 * It took too long for their uploads to be reviewed. We addressed this by reviewing the queue more frequently, but we've also spec'ed ideas to make review go faster.

 * Email is lost. We're hoping to make this less painful with blueprint import-queue-incomplete-status, but the Answers application is also a big help.

 * People want more updates, as in bug 263358.

Implementing blueprint import-status-change-notification will also improve matters. But, since this bug covers so many scenarios that are all covered elsewhere, I'll close this bug and rely on the existing bugs/blueprints to track the individual issues.

Changed in rosetta:
status: Confirmed → Invalid
Revision history for this message
Matthew Paul Thomas (mpt) wrote :

Showing a package's position in the global import queue is now covered by bug 281228.

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