Ubuntu
linux package

'ALPS Touchpad' incorrectly detected as PS/2 Generic Mouse in "Ubuntu Certified" 'Dell Latitude E5430'

Bug #1090833 reported by magilus
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
linux (Ubuntu)
Expired
Medium
Unassigned

Bug Description

'ALPS Touchpad' is incorrectly detected as PS/2 Generic Mouse in "Ubuntu Certified" 'Dell Latitude E5430'.

Thus: No tapping, no scrolling, no multitouch.

Ubuntu 12.10
---
ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
AudioDevicesInUse:
 USER PID ACCESS COMMAND
 /dev/snd/controlC0: ubuntu 3312 F.... pulseaudio
CRDA:
 country DE:
  (2400 - 2483 @ 40), (N/A, 20)
  (5150 - 5250 @ 40), (N/A, 20), NO-OUTDOOR
  (5250 - 5350 @ 40), (N/A, 20), NO-OUTDOOR, DFS
  (5470 - 5725 @ 40), (N/A, 26), DFS
CasperVersion: 1.328
DistroRelease: Ubuntu 12.10
LiveMediaBuild: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
MachineType: Dell Inc. Latitude E5430 non-vPro
Package: linux (not installed)
ProcEnviron:
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_US.UTF-8
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/casper/vmlinuz.efi.signed file=/cdrom/preseed/hostname.seed boot=casper quiet splash --
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
 linux-restricted-modules-3.5.0-17-generic N/A
 linux-backports-modules-3.5.0-17-generic N/A
 linux-firmware 1.95
Tags: quantal
Uname: Linux 3.5.0-17-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:

dmi.bios.date: 10/08/2012
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.name: 0MYF02
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd10/08/2012:svnDellInc.:pnLatitudeE5430non-vPro:pvr01:rvnDellInc.:rn0MYF02:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Latitude E5430 non-vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.

See original description
Revision history for this message
magilus (magilus) wrote :
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magilus (magilus) wrote :
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magilus (magilus) wrote :
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magilus (magilus) wrote :

hardware ids:
ACPI\VEN_DLL&DEV_049A
ACPI\DLL049A
*DLL049A

Revision history for this message
Brad Figg (brad-figg) wrote : Missing required logs.

This bug is missing log files that will aid in diagnosing the problem. From a terminal window please run:

apport-collect 1090833

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable to run this command, please add a comment stating that fact and change the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the Ubuntu Kernel Team.

Changed in linux (Ubuntu):
status: New → Incomplete
tags: added: quantal
Revision history for this message
magilus (magilus) wrote : AlsaInfo.txt

apport information

tags: added: apport-collected
description: updated
Revision history for this message
magilus (magilus) wrote : BootDmesg.txt

apport information

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magilus (magilus) wrote : CurrentDmesg.txt

apport information

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magilus (magilus) wrote : IwConfig.txt

apport information

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magilus (magilus) wrote : Lspci.txt

apport information

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magilus (magilus) wrote : Lsusb.txt

apport information

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magilus (magilus) wrote : ProcCpuinfo.txt

apport information

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magilus (magilus) wrote : ProcInterrupts.txt

apport information

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magilus (magilus) wrote : ProcModules.txt

apport information

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magilus (magilus) wrote : RfKill.txt

apport information

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magilus (magilus) wrote : UdevDb.txt

apport information

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magilus (magilus) wrote : UdevLog.txt

apport information

Revision history for this message
magilus (magilus) wrote : WifiSyslog.txt

apport information

description: updated
Revision history for this message
magilus (magilus) wrote : AlsaInfo.txt

apport information

Revision history for this message
magilus (magilus) wrote : BootDmesg.txt

apport information

Revision history for this message
magilus (magilus) wrote : CurrentDmesg.txt

apport information

Revision history for this message
magilus (magilus) wrote : IwConfig.txt

apport information

Revision history for this message
magilus (magilus) wrote : Lspci.txt

apport information

Revision history for this message
magilus (magilus) wrote : Lsusb.txt

apport information

Revision history for this message
magilus (magilus) wrote : ProcCpuinfo.txt

apport information

Revision history for this message
magilus (magilus) wrote : ProcInterrupts.txt

apport information

Revision history for this message
magilus (magilus) wrote : ProcModules.txt

apport information

Revision history for this message
magilus (magilus) wrote : RfKill.txt

apport information

Revision history for this message
magilus (magilus) wrote : UdevDb.txt

apport information

Revision history for this message
magilus (magilus) wrote : UdevLog.txt

apport information

Revision history for this message
magilus (magilus) wrote : WifiSyslog.txt

apport information

Revision history for this message
magilus (magilus) wrote :

sorry for double posting

Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Joseph Salisbury (jsalisbury) wrote :

Would it be possible for you to test the latest upstream kernel? Refer to https://wiki.ubuntu.com/KernelMainlineBuilds . Please test the latest v3.7 kernel[0] (Not a kernel in the daily directory) and install both the linux-image and linux-image-extra .deb packages.

If this bug is fixed in the mainline kernel, please add the following tag 'kernel-fixed-upstream'.

If the mainline kernel does not fix this bug, please add the tag: 'kernel-bug-exists-upstream'.

If you are unable to test the mainline kernel, for example it will not boot, please add the tag: 'kernel-unable-to-test-upstream'.
Once testing of the upstream kernel is complete, please mark this bug as "Confirmed".

Thanks in advance.

[0] http://kernel.ubuntu.com/~kernel-ppa/mainline/v3.7-raring/

Changed in linux (Ubuntu):
importance: Undecided → Medium
status: Confirmed → Incomplete
Revision history for this message
magilus (magilus) wrote :

appears with 3.7.0-030700-generic

tags: added: kernel-bug-exists-upstream
Changed in linux (Ubuntu):
status: Incomplete → Confirmed
Revision history for this message
Tom Chiverton (bugs-launchpad-net-falkensweb) wrote :

According to https://aur.archlinux.org/packages/psmouse-alps/ adding https://github.com/bgamari/linux/commit/1527416a726b823225f97c4d733dcdd9df7f50d6.patch will enable it.

I don't know how to find out if/when the patch was merged to the kernel.

Revision history for this message
Tom Chiverton (bugs-launchpad-net-falkensweb) wrote :

Possible dup. of https://bugs.launchpad.net/ubuntu/+source/linux/+bug/606238 ?

Revision history for this message
magilus (magilus) wrote :

"Please open a new report instead of adding debugging information, attachments, apport-collect’ing, or “Me too!” comments on what may appear to be a similar bug. Chances are that your hardware does not match the existing bug’s hardware, so your bug and comments will not be addressed." (https://help.ubuntu.com/community/ReportingBugs#Hardware_driver_bugs_.28e.g._sound.2C_Linux_kernel.2C_X.Org.2C_and_Nvidia_.2BAC8_AMD_proprietary_drivers.29)

This seems to apply to this bug, as there are various different ALPS touchpads on the market. So no, I do not think that it is a dup.

Revision history for this message
Tom Chiverton (bugs-launchpad-net-falkensweb) wrote :

Installing http://dahetral.com/public-download/psmouse-alps-dst-1.2.tbz/view worked for me.

Download into /usr/src, run
./alps.sh dkms_install_symlink
and then
 ./alps.sh dkms_build_alps

Revision history for this message
Tom Chiverton (bugs-launchpad-net-falkensweb) wrote :

Oh, and I have a Dell latitude e5430, cat /proc/bus/input/devices says I: Bus=0011 Vendor=0002 Product=0008 Version=0000

This is 12.10

Revision history for this message
penalvch (penalvch) wrote :

pirast, this bug was reported a while ago and there hasn't been any activity in it recently. We were wondering if this is still an issue? If so, could you please test for this with the latest development release of Ubuntu? ISO images are available from http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in the development release from a Terminal (Applications->Accessories->Terminal), as it will automatically gather and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

tags: added: bios-outdated-a11 needs-upstream-testing
description: updated
Changed in linux (Ubuntu):
status: Confirmed → Incomplete
Revision history for this message
Launchpad Janitor (janitor) wrote :

[Expired for linux (Ubuntu) because there has been no activity for 60 days.]

Changed in linux (Ubuntu):
status: Incomplete → Expired
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