nearly every other boot I get "Low Graphics Mode" message.

Bug #1071101 reported by DAP
20
This bug affects 4 people
Affects Status Importance Assigned to Milestone
xorg (Ubuntu)
Confirmed
Undecided
Unassigned

Bug Description

I'm not entirely sure that this is xorg, I can't figure out which log file to look in to find out. The log files with likely names did not give me usefull info.
I've seen similar errors, but never the same hardware or circumstanses.

Behavior started immediatly after upgrade to 12.10

I'm running GNOME classic (though I think this bug is occuring before this becomes relevent), using an ATI HD4850 video card with open source drivers.

About every other boot, I get a white message box telling me that something went wrong and the system will boot in low graphics mode. I'll try and write down the exact message next time this happens.
The first time this happend (the next day after upgrading to 12.10, I was able to select the "use defaults" option to continue. every time after this, the "use defaults" or "use latest backup" goes right back to the same question. The only way forward is to boot into low graphics mode.

I usually shut down the computer at the login screen when it is in low graphics mode (from the menu, not the switch), and turn the computer back on. This has booted cleanly with the correct graphics mode every time I have done it (about 4 times). The one time I tried "sudo shutdown -r now", it rebooted and had the same problem again

ProblemType: Bug
DistroRelease: Ubuntu 12.10
Package: xorg 1:7.7+1ubuntu4
ProcVersionSignature: Ubuntu 3.5.0-17.28-generic 3.5.5
Uname: Linux 3.5.0-17-generic x86_64
.tmp.unity.support.test.0:

ApportVersion: 2.6.1-0ubuntu3
Architecture: amd64
CompizPlugins: [core,composite,opengl,compiztoolbox,decor,snap,expo,move,resize,scale,regex]
CompositorRunning: None
Date: Wed Oct 24 19:12:16 2012
DistUpgraded: 2012-10-21 15:14:45,536 DEBUG enabling apt cron job
DistroCodename: quantal
DistroVariant: ubuntu
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
 Advanced Micro Devices [AMD] nee ATI RV770 [Radeon HD 4850] [1002:9442] (prog-if 00 [VGA controller])
   Subsystem: Hightech Information System Ltd. Device [1787:2266]
InstallationMedia: Ubuntu 11.04 "Natty Narwhal" - Release amd64 (20110427.1)
MachineType: System manufacturer System Product Name
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.5.0-17-generic root=UUID=c2921384-38b9-419e-b7ef-007bcc801561 ro nosplash debug --verbose
SourcePackage: xorg
UpgradeStatus: Upgraded to quantal on 2012-10-21 (3 days ago)
dmi.bios.date: 09/21/2010
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 2209
dmi.board.asset.tag: To Be Filled By O.E.M.
dmi.board.name: P6T DELUXE
dmi.board.vendor: ASUSTeK Computer INC.
dmi.board.version: Rev 1.xx
dmi.chassis.asset.tag: Asset-1234567890
dmi.chassis.type: 3
dmi.chassis.vendor: Chassis Manufacture
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2209:bd09/21/2010:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKComputerINC.:rnP6TDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
dmi.product.name: System Product Name
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
version.compiz: compiz 1:0.9.8.4-0ubuntu3
version.ia32-libs: ia32-libs 20090808ubuntu36
version.libdrm2: libdrm2 2.4.39-0ubuntu1
version.libgl1-mesa-dri: libgl1-mesa-dri 9.0-0ubuntu1
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 9.0-0ubuntu1
version.xserver-xorg-core: xserver-xorg-core 2:1.13.0-0ubuntu6
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.7.3-0ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:6.99.99~git20120913.8637f772-0ubuntu1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.20.9-0ubuntu2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.2-0ubuntu3

Revision history for this message
DAP (akadap) wrote :
Revision history for this message
Timo Aaltonen (tjaalton) wrote :

[ 8.459] (EE) RADEON(0): [drm] failed to set drm interface version.
[ 8.459] (EE) RADEON(0): Kernel modesetting setup failed
[ 8.459] (II) UnloadModule: "radeon"
[ 8.459] (EE) Screen(s) found, but none have a usable configuration.
[ 8.459]
Fatal server error:
[ 8.459] no screens found

Revision history for this message
DAP (akadap) wrote :

Text of the error message:
The system is running in low-graphics mode
Your screen, graphics card, and input device settings could not be detected correctly. You will need to configure these yourself.

Usually before I get the error window, it switches to a text screen where log information is displayed. Near the end of the log are a bunch of [stopping] (or something to that effect) messages these come after a bunch of [starting] messages Both types have an indication of success on the right end of the line. there are no indications of failure.

At least twice after rebooting, when I log in, I get a message about xorg crashing (which I allowed it to report).
The notify has been crashing with some regularity as well.

Revision history for this message
DAP (akadap) wrote :

I have stripped out the timestamps so I could do a diff of the two log files (there is probably a way to skip the first n charactors of each line in diff, but I did not see it in a quick look at the docs).

Attached is a diff of Xorg.0.log files between a good boot, and a boot where the graphics dropped into low graphics mode.

The first thing in the log that shows an error is the "setversion 1.4 failed". Things go south from there.

What is "setversion"? What is it trying to do? Why would it fail?

Revision history for this message
DAP (akadap) wrote :

different boot failure today, never made it to the "low graphics mode" screen. It stopped with the following text on the screen:

process 422: arguments to dbus_server_disconnect() were incorrect, assertion "old_refcount > 0" failed in file ../../dbus/dbus-server.c line 786.
This is normally a bug in some application using the D-Bus library.
process 422: arguments to dbus_server_unref() were incorrect, assertion "old_refcount > 0" failed in file ../../dbus/dbus-server.c line 749.
This is normally a bug in some application using the D-Bus library.

I found this in the boot.log

Nice of D-Bus library to blame something else, but not bother to name that something else.

Revision history for this message
DAP (akadap) wrote :

Another symtem to add: I have been getting long seequences where it boots only into low graphics mode. (5 or 6 boots in a row). I have not had the patience to see if it would eventually recover on its own, but booting with my second monitor (HDMI) disconnected seems to exit the sequence. Once booted, I can re-connect the HDMI monitor and the system will automatically detect & enable the second monitor.

Revision history for this message
DAP (akadap) wrote :

I'm not so sure that this is a duplicate of that bug. I did not have the proprietary drivers installed when I upgraded. This bug should have nothing to do with the proprietary drivers.

I think this is a race condition durring boot. The last two boots were sucessfull I think because I was continuously moving the mouse. The last 20 or so boots failed unless I disconnected the HDMI cable.

Revision history for this message
DAP (akadap) wrote :

I have removed the duplicate link since this bug has nothing to do with the ATI proprietary driver that I am NOT using.

There was an update to the kernel about a week ago. This reduced the likelyhood of the failure, but did not eliminate it.

Revision history for this message
Launchpad Janitor (janitor) wrote :

Status changed to 'Confirmed' because the bug affects multiple users.

Changed in xorg (Ubuntu):
status: New → Confirmed
Revision history for this message
Henrik Sölver (henrik-solver) wrote :

Same issue with a Intel sandy bridge system. But the problem started to show up around a week ago, probably after some update. before that 12.10 worked fine. The trick suggested here https://bugs.launchpad.net/ubuntu/+source/lightdm/+bug/995397 (restarting lightdm) will get it running again.
The Xorg log (complete log attached):
Fatal server error:
[ 1.840] Cannot run in framebuffer mode. Please specify busIDs for all framebuffer devices
[ 1.840]
[ 1.840] (EE)
Please consult the The X.Org Foundation support
  at http://wiki.x.org
 for help.
[ 1.840] (EE) Please also check the log file at "/var/log/Xorg.0.log" for additional information.
[ 1.840] (EE)
[ 1.843] Server terminated with error (1). Closing log file.

Revision history for this message
Henrik Sölver (henrik-solver) wrote :

Replaced lightdm with gdm and have now restarted the computer about 10 times without any "low graphic mode" problem. It seems to be a lightdm issue more than a X.org one.

Revision history for this message
Lulzim (lulzimbilali) wrote :

I am having the same issue with a system with dual vga nvidia optimus and intel (I don't use nvidia proprietary drivers or any thing). I would be happy if intel starts always correctly.

I tryed to compare log files of xorg and they start differentiating with line "setversion 1.4 failed"
In the good log file (the one that system starts normally) the order of loading moduls is:
[ 6.071] (==) Matched intel as autoconfigured driver 0
[ 6.071] (==) Matched nvidia as autoconfigured driver 1
[ 6.071] (==) Matched nouveau as autoconfigured driver 2
[ 6.071] (==) Matched nv as autoconfigured driver 3
[ 6.071] (==) Matched intel as autoconfigured driver 4
[ 6.071] (==) Matched vesa as autoconfigured driver 5
[ 6.071] (==) Matched modesetting as autoconfigured driver 6
[ 6.071] (==) Matched fbdev as autoconfigured driver 7
[ 6.071] (==) Assigned the driver to the xf86ConfigLayout

in the other one the secuence is:
[ 7.362] (==) Matched nvidia as autoconfigured driver 0
[ 7.362] (==) Matched nouveau as autoconfigured driver 1
[ 7.362] (==) Matched nv as autoconfigured driver 2
[ 7.362] (==) Matched intel as autoconfigured driver 3
[ 7.362] (==) Matched vesa as autoconfigured driver 4
[ 7.362] (==) Matched modesetting as autoconfigured driver 5
[ 7.362] (==) Matched fbdev as autoconfigured driver 6
[ 7.362] (==) Assigned the driver to the xf86ConfigLayout

as you can see, it seems like the drivers are recing which one has to start first and if intel starts first it works other wise fails.

 if you need both full log files or any thing I can do to help please let me know.

another problem I have (not sure if related) is that when starting with a second monitor connected the system hangs with a black screen.
this happens after selecting to boot on ubuntu (I have dual boot sytem).

Revision history for this message
Ernie 07 (ernestboyd) wrote :

64-bit 3.8.0-9-generic #18-Ubuntu SMP Thu Feb 28 17:02:06 UTC 2013
Desktop with Intel e8500 cpu, Nvidia GT9500 and default (non-Nvidia) video driver.

I get this problem frequently following a restart from 12.04.

Pressing the reset button or executing a FULL power shutdown prior to completion of booting 13.04 will usually eliminate this problem. This would imply that a hardware state that is properly initialized following a reset or full power shutdown is NOT being properly initialized during a warm reboot.

On occasion, I have also had to update/install grub, either from 12.04 or a via fix a broken system from a server CD.

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