no print queues displayed in pure client mode
Affects | Status | Importance | Assigned to | Milestone | |
---|---|---|---|---|---|
cups (Ubuntu) |
Fix Released
|
Medium
|
Till Kamppeter | ||
Quantal |
Won't Fix
|
Medium
|
Till Kamppeter |
Bug Description
Package: cups
Version: 1.6.1-0ubuntu11
On 12.10, in pure client mode (ServerName set in client.conf -- see attachment) I am unable to get any remote printers from our university print server.
That is, trying to print from Firefox, only the default PDF printer is shown. I would have expected a large number of queues to be displayed.
I have consulted out sysadmin to obtain more information about the server -- apparently it runs CUPS 1.2.7 on SuSE.
Please find attached the requested nmap output (I had to remove the server IP and hostname by the sysadmin's request).
I have also asked the sysadmin for a server error log, which I have also attached to this bug report. It shows my unsuccessful access attempts.
The same setup worked fine in 12.04. Did I miss something?
-- System Information:
Debian Release: wheezy/sid
APT prefers quantal-updates
APT policy: (500, 'quantal-updates'), (500, 'quantal-
Architecture: amd64 (x86_64)
Foreign Architectures: i386
Kernel: Linux 3.5.0-18-generic (SMP w/4 CPU cores)
Locale: LANG=en_US.UTF-8, LC_CTYPE=
Shell: /bin/sh linked to /bin/dash
Versions of packages cups depends on:
ii adduser 3.113+nmu1ubuntu1
ii bc 1.06.95-4
ii cups-client 1.6.1-0ubuntu11
ii cups-common 1.6.1-0ubuntu11
ii cups-filters 1.0.24-2
ii cups-ppdc 1.6.1-0ubuntu11
ii debconf [debconf-2.0] 1.5.46ubuntu1
ii dpkg 1.16.7ubuntu6
ii ghostscript 9.06~dfsg-0ubuntu4
ii libavahi-client3 0.6.31-1ubuntu2
ii libavahi-common3 0.6.31-1ubuntu2
ii libc6 2.15-0ubuntu20
ii libcups2 1.6.1-0ubuntu11
ii libcupscgi1 1.6.1-0ubuntu11
ii libcupsimage2 1.6.1-0ubuntu11
ii libcupsmime1 1.6.1-0ubuntu11
ii libcupsppdc1 1.6.1-0ubuntu11
ii libdbus-1-3 1.6.4-1ubuntu4
ii libgcc1 1:4.7.2-2ubuntu1
ii libgnutls26 2.12.14-5ubuntu4
ii libgssapi-krb5-2 1.10.1+dfsg-2
ii libkrb5-3 1.10.1+dfsg-2
ii libpam0g 1.1.3-7ubuntu3
ii libpaper1 1.1.24+nmu2
ii libstdc++6 4.7.2-2ubuntu1
ii libusb-1.0-0 2:1.0.12-2
ii lsb-base 4.0-0ubuntu26
ii poppler-utils 0.20.4-0ubuntu1
ii procps 1:3.3.3-2ubuntu3
ii ssl-cert 1.0.32
ii upstart [upstart-job] 1.5-0ubuntu9
Versions of packages cups recommends:
ii avahi-daemon 0.6.31-1ubuntu2
ii colord 0.1.21-1ubuntu2
ii foomatic-filters 4.0.17-1
ii ghostscript-cups 9.06~dfsg-0ubuntu4
ii printer-
Versions of packages cups suggests:
ii cups-bsd 1.6.1-0ubuntu11
pn cups-pdf <none>
ii foomatic-
ii hplip 3.12.6-3ubuntu4
ii printer-
ii smbclient 2:3.6.6-3ubuntu5
ii udev 175-0ubuntu13
-- debconf information:
cupsys/raw-print: true
cupsys/backend: ipp, ipp14, lpd, socket, usb, snmp, dnssd
Changed in cups (Ubuntu): | |
status: | Confirmed → In Progress |
Changed in cups (Ubuntu Quantal): | |
status: | Confirmed → Triaged |
Can you attach the /etc/cups/ cupsd.conf of the server?
Can you open a browser on the client and go to
http://<IP address of server>:631/
with <IP address of server> replaced by the server's IP address? This should show the server's administration web interface. Can you also browse around there, like showing the printer's entries, jobs, ...?