thunderbird

Asked by James Alan Hargreaves on 2017-10-27

start page not loading

Question information

Language:
English Edit question
Status:
Answered
For:
BleachBit Edit question
Assignee:
No assignee Edit question
Last query:
2017-11-01
Last reply:
2017-11-04
Andrew Ziem (ahziem1) said : #1

Hi James,

Do you mean you are having a problem an error message in Thunderbird that the start page is not loading?

James Alan Hargreaves (jahs56) said : #2

On 31/10/17 04:08, Andrew Ziem wrote:
> Your question #660053 on BleachBit changed:
> https://answers.launchpad.net/bleachbit/+question/660053
>
> Status: Open => Needs information
>
> Andrew Ziem requested more information:
> Hi James,
>
> Do you mean you are having a problem an error message in Thunderbird
> that the start page is not loading?
>
Hi Andrew

When I open Thunderbird It opens in the email page where I can click on
either my hotmail or gmail accounts.

But no start page so I have no way of sorting folders address books etc.

I am not very computer literate so may made errors when it was first loaded.

Thanks

Alan

Andrew Ziem (ahziem1) said : #3

Alan,

Did you used to have a working start page? Did the start page suddenly break?

Andrew

James Alan Hargreaves (jahs56) said : #4

On 01/11/17 03:17, Andrew Ziem wrote:
> Your question #660053 on BleachBit changed:
> https://answers.launchpad.net/bleachbit/+question/660053
>
> Status: Open => Needs information
>
> Andrew Ziem requested more information:
> Alan,
>
> Did you used to have a working start page? Did the start page suddenly
> break?
>
>
> Andrew
>
Hi Andrew

No have never had a start page, unless it was there when I first loaded
Thunderbird but have no recollection of seeing it.

Alan

Andrew Ziem (ahziem1) said : #5

Alan,

I am sorry to hear about your trouble, but it seems this problem with Thunderbird is not related to BleachBit. My suggestion is to seek help from the Thunderbird community at a resource such as these

http://forums.mozillazine.org/viewforum.php?f=39

https://support.mozilla.org/en-US/products/thunderbird

Can you help with this problem?

Provide an answer of your own, or ask James Alan Hargreaves for more information if necessary.

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