Can't get connection status of user logged in from external login through apWebServices

I have created external login system for authpuppy using apWebServices . User can login through it but can't get connection status and incoming and outgoing data for that user.
I haven't set the connection policy for any user. Its unlimited access. (Do I have to set connection policy to get incoming/outgoing data)

For normal user logged in using authpuppy form, His entry is added in connection table of authpuppy database and also incoming and outgoing data is captured .

 But it is not captured for user who logged in using external form