Not accepting my password for any authentication or anything else.

Asked by PEGGY DREXLER on 2015-10-11

Cannot log on to the system; not accepting my password, so I have to log on as a 'guest'. Cannot delete any files without authentication, and it is Not accepting my password; it says that 'I am not the owner of any of those files', so I can't delete. I am trying to clean my system out. How do I completely start all over; from scratch; like I just purchased it from a retailer?

Question information

Language:
English Edit question
Status:
Answered
For:
Aptdaemon Edit question
Assignee:
No assignee Edit question
Last query:
2015-10-11
Last reply:
2015-11-15
Manfred Hampl (m-hampl) said : #1

An easy way to solve your problem might be to reset your password using the instructions from
http://www.psychocats.net/ubuntu/resetpassword

Cindy Rahn (cindylrahn) said : #2

Hello
i have reset my password and it still will not let me update or relaunch Google Chrome. what shall i do?

Manfred Hampl (m-hampl) said : #3

Are you able to log in with your username and the new password?
If this does not work, what happens instead?

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