Not accepting my password for any authentication or anything else.


Cannot log on to the system; not accepting my password, so I have to log on as a 'guest'. Cannot delete any files without authentication, and it is Not accepting my password; it says that 'I am not the owner of any of those files', so I can't delete. I am trying to clean my system out. How do I completely start all over; from scratch; like I just purchased it from a retailer?

Question information

English Edit question
Aptdaemon Edit question
No assignee Edit question
Last query:
Last reply:
Revision history for this message
Manfred Hampl (m-hampl) said :

An easy way to solve your problem might be to reset your password using the instructions from

Revision history for this message
Cindy Rahn (cindylrahn) said :

i have reset my password and it still will not let me update or relaunch Google Chrome. what shall i do?

Revision history for this message
Manfred Hampl (m-hampl) said :

Are you able to log in with your username and the new password?
If this does not work, what happens instead?

Can you help with this problem?

Provide an answer of your own, or ask PEGGY DREXLER for more information if necessary.

To post a message you must log in.