package linux-image-4.13.0-36-generic (not installed) failed to install/upgrade: impossible de copier les données extraites pour « ./boot/System.map-4.13.0-36-generic » vers « /boot/System.map-4.13.0-36-generic.dpkg-new » : échec d'écriture (Aucun espace disponible sur le périphérique)

Asked by laurent

I think that there is not enough space on the BOOT. It seems that the BOOT is blocked and I do not know why?

ProblemType: Package
DistroRelease: Ubuntu 16.04
Package: linux-image-4.13.0-36-generic (not installed)
ProcVersionSignature: Ubuntu 4.10.0-42.46~16.04.1-generic 4.10.17
Uname: Linux 4.10.0-42-generic x86_64
ApportVersion: 2.20.1-0ubuntu2.15
Architecture: amd64
Date: Fri Mar 2 06:12:35 2018
ErrorMessage: impossible de copier les données extraites pour « ./boot/System.map-4.13.0-36-generic » vers « /boot/System.map-4.13.0-36-generic.dpkg-new » : échec d'écriture (Aucun espace disponible sur le périphérique)
InstallationDate: Installed on 2017-06-21 (253 days ago)
InstallationMedia: Ubuntu 16.04.2 LTS "Xenial Xerus" - Release amd64 (20170215.2)
RelatedPackageVersions:
 dpkg 1.18.4ubuntu1.3
 apt 1.2.24
SourcePackage: linux-hwe
Title: package linux-image-4.13.0-36-generic (not installed) failed to install/upgrade: impossible de copier les données extraites pour « ./boot/System.map-4.13.0-36-generic » vers « /boot/System.map-4.13.0-36-generic.dpkg-new » : échec d'écriture (Aucun espace disponible sur le périphérique)
UpgradeStatus: No upgrade log present (probably fresh install)

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Za Sia (zsiamer) said :
#1

I have this bug and I don't know how to fix it. I'm new to Ubuntu and I don't know how to proceed to fix it. I can't install any updates to my laptop , can anyone help please? thank you.

Revision history for this message
Wim (launchpad-xs4all) said :
#2

Hello Laurent, hello Za Sia,

# --
the (French?) reaction stated:
error during writing of /boot/System.map-4.13.0-36-generic.dpkg-new; no space left on disk.

# --
There are 2 main possibilities:
.1. the BOOT- or the ROOT- partition is too small
and thus is completely filled up during an update

.2. on the BOOT- or the ROOT- partition there is a lot of "old info"
and thus completely filled up during the update

# -- the updating of programs is done with special rights (the so called root-user)
Under this user one can use the entire disk; so fill it up to 100%
As a "normal" user you may not fill it up to 100%

# --
First we must know what the situation is now. We need to enter a Terminal-command to do so.
I try to explain in simple words how to do it.

* open a text editor (e.g. Mousepad, LibreOffice, AbiWord) and leave it opened
Minimalize this window using the - in the upper corner right above (MINUS sign near + and x)
* start a terminal window (e.g. menu Application-Menu >> All >> Terminal OR Application-Menu >> Accesoires >> Terminal) I do not know the French Menu-names...

In this terminal window, enter the next line (linux-command) completely, followed by the <Enter-Key> (sometimes called <Return-Key> on your keyboard) :
  df --si

This command will give some lines info about the partitions on your PC.
* with the mouse, select ALL info given by this command
 EITHER right-mouse-key select " Copy "
 OR in the menu-bar select " Edit " >> " Copy "

* now select the editor you have opened before (Mousepad / LibreOffice / AbiWord / ... )
there click in the white space of a new document and select " Paste "
The info is now in this document (not yet saved)

Go back to the terminal-window,
click with your mouse somewhere below the text.

To close this window, enter the next command (followed by the <Enter-Key>)
  exit
You will see this window close.

* Go to this question on LaunchPad, using the quick link
   http://answers.launchpad.net/ubuntu/+source/linux-hwe/+question/665227
* Log-in and copy the info from the editor to the box below.

Hope this is clear enough to let you give us the necessary information.

Revision history for this message
Launchpad Janitor (janitor) said :
#3

This question was expired because it remained in the 'Needs information' state without activity for the last 15 days.